Terms of Service | Voice2Evolve®

Last updated: May 13, 2026

These Terms of Service govern access to and use of the Voice2Evolve website and application (“Service”) operated by
Voice2Evolve UG (haftungsbeschränkt) (“Voice2Evolve”, “we”, “us”).

1. Scope

These Terms apply to visitors and users of the Voice2Evolve website and application.

When you make a purchase, the Master Services Agreement (MSA) and Right of Withdrawal Policy also apply and govern the transaction, taking precedence over these Terms in case of conflict. These Terms continue to apply to general website, account, and platform-use rules unless superseded by the MSA, an Order Form, or the Master Data Processing Agreement.

Your use of the Service is also subject to our Privacy Policy and Cookie Policy.

2. Nature of the Service

Voice2Evolve provides AI-supported voice-based training and simulation services.

The Service is:

educational and practice-oriented,
based on simulated scenarios,
not a hiring, assessment, or decision-making tool,
not legal, psychological, or professional advice.

2a. Voice recording notice

Voice sessions conducted through the Service involve live voice audio transmission and AI processing for the purpose of providing speech recognition, AI-generated responses, transcription, and post-session analysis. Under the current documented service flow, Voice2Evolve does not retain raw session audio after processing. By starting a voice session, you acknowledge that your live voice audio will be transmitted and processed, and you consent to that voice and AI processing for the duration of the session.

If you are located in a US state that requires all parties to a recorded communication to consent to the recording (currently: California, Connecticut, Delaware, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington), this notice — together with the session-start confirmation in the application — constitutes Voice2Evolve's notification to you and your consent is required before the session begins.

Voice2Evolve does not use voice data to identify you biometrically or build voice identification profiles.

2b. Sessions arranged by a recruiter or headhunter

If you received an invitation to use the Service from a recruitment agency, headhunter, or executive search firm (the "Recruiter") as part of a job application process, the following additional terms apply to your session.

1. Who arranged this session. This session was organized by the Recruiter using their Voice2Evolve account. The Recruiter is the Data Controller for your session data. Voice2Evolve processes your data as a Processor on the Recruiter's behalf.

2. Who can see your analysis. Your AI-generated coaching analysis — including scores, qualitative feedback, and improvement suggestions — will be shared with the Recruiter. The Recruiter uses this to support your preparation and to discuss your progress with you. Your coaching analysis is your coaching output; you receive it as the primary recipient.

3. How the Recruiter may use your analysis. The Recruiter has agreed with Voice2Evolve that it will not:

use your AI coaching analysis as the sole basis for any decision that has a significant effect on your recruitment (including whether to put you forward for a role or exclude you from a process);
share your coaching analysis, transcript excerpts, or other Voice2Evolve session outputs with the client employer (the company you are being recruited for) without your explicit written consent.

4. Your right to human review. If you believe that any decision affecting your recruitment was made solely or primarily on the basis of automated AI output, you have the right to request a human review of that decision from the Recruiter. Contact the Recruiter at the address provided in their candidate privacy notice.

5. Your data rights. For access, rectification, deletion, or other data rights requests in relation to this session, contact the Recruiter as Data Controller. For questions about Voice2Evolve's processing, contact help@voice2evolve.com.

6. Live voice processing consent. Your session will involve live voice audio transmission and AI processing. By confirming your session, you acknowledge this and consent to voice and AI processing for the duration of the session. You may withdraw this consent before the session starts.

3. Accounts and access

You are responsible for:

providing accurate account information,
keeping your login credentials secure,
all activities conducted under your account.

Voice2Evolve may offer sign-in through third-party identity providers (for example, Google or Microsoft Azure). If you choose such a method, you authorize Voice2Evolve to receive account information made available by that provider for authentication and account access purposes. Your use of the third-party sign-in service is also subject to that provider's own terms and privacy policy.

Sharing accounts or attempting to bypass access controls is prohibited.

4. Acceptable use

You may not use the Service to:

violate applicable laws or regulations,
engage in discriminatory, abusive, or harmful conduct,
attempt to reverse engineer, circumvent access controls, rate limits, or security measures, or otherwise disrupt or misuse the platform,
use automated scripts, bots, or similar means to access the Service, except through APIs expressly provided by Voice2Evolve,
resell, sublicense, or make the Service available to unauthorized third parties,
use the Service as a basis for building a competing product or service,
upload content you do not have the right to use, or
introduce malicious code, viruses, or other harmful material.

Paying customers are additionally bound by the acceptable use provisions of the Master Services Agreement (MSA).

Voice2Evolve may restrict or suspend access immediately in case of misuse.

5. No guarantees

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Voice2Evolve disclaims all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and accuracy. This disclaimer does not affect mandatory warranty rights under German law or other applicable consumer protection laws.

We do not guarantee:

specific outcomes or performance improvements,
uninterrupted availability,
accuracy or completeness of AI-generated outputs.

The Service uses probabilistic AI systems. Outputs may vary, may be incomplete or inaccurate, and are provided for training and educational purposes only. AI-generated outputs do not constitute factual, legal, employment-related, or professional advice and do not produce legal effects or similarly significant effects on users within the meaning of GDPR Article 22(1).

For users in the United States and Canada, these disclaimers apply to the maximum extent permitted by applicable mandatory consumer protection law.

6. Fees and payments

Fees, payment terms, refunds, and credit usage are governed by the applicable checkout terms and contractual documents referenced at the time of purchase.

7. Intellectual property

Voice2Evolve retains all rights to the platform, software, and underlying technology.

Your rights to content you provide or generate are governed by the applicable contractual agreement.

8. Termination

You may stop using the Service at any time.

Voice2Evolve may suspend or terminate access for material violations of these Terms or applicable agreements.

9. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization.

10. Governing law

These Terms are currently available in English, German, French, Italian, and Spanish. In the event of any discrepancy between published versions, the English version shall prevail to the extent permitted by applicable law.

These Terms are governed by the laws of the Federal Republic of Germany. Disputes are subject to the exclusive jurisdiction of the courts of Stuttgart, Germany, unless mandatory consumer protection laws applicable to you provide otherwise. Residents of the United States and Canada retain any rights to bring claims before courts or regulators in their jurisdiction of residence that cannot be waived by contractual choice of forum under applicable mandatory law.

11. Contact

For questions regarding these Terms, contact:
help@voice2evolve.com